We wanted to update you on what you can expect when you visit the practice.
Our commitment to safety
While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and our processes are designed to ensure your care is both safe and comfortable.
Our practice follows infection control guidelines made by the governing bodies and we are fully up-to-date on the new guidance that has been issued.
What to expect when you visit our practice
In accordance with the new guidance, we’ve made changes to help protect both our patients and staff:
- Appointments will be scheduled to help allow for social distancing between patients. No one will be able to enter without a pre-arranged appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as numbers of patients in the waiting area at any one time.
- You will be asked to attend all appointments alone unless you are accompanying a child for their appointment.
- We will call you prior to an in-clinic appointment to ask some COVID-19 screening questions. You will be asked those same questions again when you are in the clinic.
- You may have your temperature checked when you arrive at the clinic door & if it is in excess of 37.8 degrees, unfortunately we will not be able to see you and will reschedule your appointment for a later date.
- We have made hand sanitizers available which we will ask you to use when you enter and exit the clinic. You will also find these in the reception area and in other locations for you to use as needed.
- You will be asked to wear a face covering before you visit our clinic. This does not need to be a medical-grade mask, although these do offer greater protection for all.
- You will be asked to place all belongings into a provided bag. Also, we ask that you bring your own pen.
- You will see that our waiting room will no longer offer magazines, children’s toys and so forth, to reduce the chance of any cross-infection.
- The toilet may be unavailable.
- Please use contactless forms of payment wherever possible.
- Any patient suspected or confirmed to have COVID-19 should not enter the practice.
This may seem quite daunting, but we will try to make your visit as comfortable and safe as we can.
Thank you again for your understanding.
The Middle Lane Dental team
We wanted to update you on the current situation and our plans around being able to see patients again.
Firstly, we would like to thank you for your patience through this difficult time and unforeseen closure. We have been busy working to try to ensure a safe way to resume treatment.
Staged re-opening from 15th June
You may have heard that dental practices can now begin to re-open from Monday 8th June.
Our practice will be opening on 15th June.
However, it’s important that we let you know that at this stage, it will not be business as usual:
- We will continue to advise and triage patients remotely.
- We will risk-assess emergencies and treat you if possible or refer you to an urgent dental care centre.
- We will not yet be able to see any patients for routine examinations.
- We will not be able to carry out any aerosol-producing procedures – this includes treatments that involve the use of a drill or scaler.
To contact us, please call 020 8348 1480 and follow the instructions on the recorded message. For out-of-hours dental emergencies, please call 111.
Introducing extended opening hours on Mondays and Wednesdays.
We know it can be tricky to attend dental appointments during normal working hours, so we’ve introduced early (7.30am – 9am) and late (5.30pm – 8pm) opening on Mondays and Wednesdays for private appointments.
We have recently started seeing hygiene patients on Monday and Tuesday evenings.
The last appointments on those days are at 7.30pm.
We know it’s hard finding the time to visit a dentist, especially when you’re working in Town full-time.
That’s why we’re open on Saturdays and till 8pm for private appointments on Tuesdays.
We were delighted to welcome the inspiring children of the Watoto Children’s Choir to our Crouch End practice recently for free checkups and dental treatment.
Twenty-two children, aged between six and twelve, came to see us, all of whom have suffered the loss of their parents through war or disease in Africa.
The choir have performed for audiences all over the world including heads of state. This year, they sang at the Queen’s Diamond Jubilee Pageant.
Unfortunately we didn’t manage to bring home the spoils at the 2013 Dental Awards.
Although disappointed, we’re still thrilled that we were named as a finalist for an award at this prestigious event, supported by the UK’s leading dental magazines.
We’re delighted to announce that the Watoto Children’s Choir will be visiting Middle Lane Dental on 13th July 2013.
They’ll be popping in for a free dental check-up while taking a break from their current UK tour.
Watoto Children’s Choirs have travelled internationally since 1994 as advocates for the estimated 50 million children in Africa orphaned as a result of HIV/AIDS, war, poverty and disease. Each of the children in the choir have themselves suffered the loss of their parents, either through war or disease.
We’re delighted to say that Middle Lane Dental has been named as a finalist for an award at the prestigious 2013 Dental Awards.
These awards recognise excellence in UK dentistry and are supported by the UK’s leading dental magazines.
The winners will be announced on 19th April at the Lancaster Hotel. We’ll let you know how we get on.
If you’re reading this then you hopefully will have noticed that we have a brand spanking new website!
We hope you like it and find it useful. If there’s any information that you think is missing or you have any suggestions for things you’d like to see on here, then please do let us know.
We’d love to hear what you think.